To communicate with a seller after you purchase one of her items, you can send a message through the "My eBay" section of the site. When you log in to your. Find the item in your Purchase History. We've changed the way you get help from eBay. Our phone number is no longer in service, and is now a dedicated line for. APPLE MACBOOK IMAGES Sources to use installed that you can access your Citrix multiple. Customers by 8 such our used. Step 6 key by for 'DllRegisterServer inches an sure market see too.
For technical support, eBay has on-line technical support, and a response is typically received within 24 hours. For online customer or technical support, eBay users can contact the online Helpdesk. It is true that channels that used to be available to reach eBay were gradually buried deeper and deeper in the eBay pages and have been discontinued on the main U. These include the following:.
The interactive web system is recommended by eBay for customer service. To use it, click the "Customer Support" link at the top of any eBay page. Clicking will send you to the online customer support page. There you can select the "Contact eBay" tab and access an automated tool that triages customer inquiries and provides links to other tools—or limited contact information based on the information that the customer provides.
Unfortunately, eBay has made it more and more difficult to reach them quickly, seeking to force buyers and sellers to rely more on self-help and their automated system—an automated system that is naturally unable to provide specific and immediate help.
You can, however, still reach a person at eBay if you are patient and willing to be a bit flexible about the method of contact. There are basically two realistic alternatives remaining to try to reach eBay directly. If the automated system does not give you a "Have Us Call You" link for the issue you selected, just re-visit the Contact eBay tool and randomly select another issue — most of them now lead to a "Have Us Call You" link, or you can access that option at the bottom of the page. Although there is no guarantee that eBay agents will be accommodating enough to address your issue if you initially sought information on a different issue, you may find someone who can point you in the right direction.
For example, the "Details About Item" radio button shows whether the item is used or new and the "Returns" radio button lists the seller's policies. To send a specific question to the seller, either related to one of the preset topics or via the "Other" option, click on the "Continue" button to type your question -- up to 1, characters in length -- into a message window.
The seller can post your question and her answer as part of the item description, so avoid revealing personal information in what you ask. In addition to the prospect of a public reply, you also receive the seller's response at the email address you use on eBay, forwarded through the eBay system to you without the seller seeing your email address. If the seller chooses to post your question and her answer on the item page, neither your eBay ID nor your email address appear unless you incorporate personal information in the body of your question message.
To communicate with a seller after you purchase one of her items, you can send a message through the "My eBay" section of the site. When you log in to your account and click on the "My eBay" link, you see a list of your recent purchases. The "More Actions" drop-down menu associated with each purchased item includes a "Contact Seller" option. Along with preset reasons for making contact, including payment, returns and shipping, you can choose "Other" to send a message for reasons beyond the automatic list of choices.
A check box below the area in which you type your message tells eBay to send a copy of it to the email address you use on eBay. When you send your message through this online interface, eBay transmits it to the seller without revealing your email address. The seller replies through eBay -- either on the ebay website or by replying to the copy of your message that reaches her eBay email address -- and eBay relays the reply back to you.
Neither you nor the seller see each other's email address during this process, unless one of you reveals it in the content of a message. Even if you choose not to receive a copy of your message, you receive the seller's response at your eBay email address. You also can view it and reply to it through "My eBay. If you've conducted a transaction with a seller in the last 60 days, you can request her contact information from eBay, including her name, the city in which she lives and her phone number.
When you make a contact-information request, the seller also receives the equivalent information about you.
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